Operational Services

We offer a full end-to-end experience to meet our client's expectations.

Lefdal Mine Datacenter provides leading design, construction, and support services. From planning and design to building and ongoing operations, we offer a full end-to-end experience to meet our client's expectations. We deliver the full lifecycle of your data center needs.

By outsourcing these services to us, our clients can focus on their core business activities while we ensure that the data center is running at peak performance and that your IT infrastructure is always available and accessible.

[Experienced Teams]

Industry Standards and Best Practices

Our experienced team of engineers and technical staff work with some of the industry’s leading data center infrastructure and service providers. All of the services provided by our team are compliant with industry standards and best practices.

In addition to IMAC/D/R (Install, Move, Add, Change, Dispose, Remove) services, we offer services in design, capacity planning, hardware support, logistics, and structured cabling. Our Smart Hand services ecosystem is designed to ensure that organizations have access to the technical support services they need to maintain their data center infrastructure and resolve any issues that may arise. It is the core of our vision and values to deliver reliable services that meet our client's needs and expectations consistently.

[Customized Support Plan]

Service Delivery Manager (SDM)

We assign a Service Delivery Manager (SDM) to work closely with your IT management. The SDM will familiarize themselves with your policies and procedures and create a customized support plan for your account.

The SDM oversees incident escalation, enlisting the skills of appropriate Lefdal Mine Datacenter resources to ensure any issues are resolved, and service level agreements are met.

How can we assist you?

We're here to help with all your needs, from server questions to purchasing advice. Let us know how we can assist you today – we're excited to help you find the perfect data mine solution!